When Is It Okay to Cuss Out Your Boss?

Most of us assume that if an employee swears at a manager or, he or she can be disciplined or even fired.  That assumption may be wrong, depending on the context in which the swearing occurs.  A federal judge recently held that the Federal Aviation Administration violated federal labor law when it removed a local union president from its premises after he used profanity toward his supervisor in the course of union activity.  Click here to read the opinion in  FAA and National Air Traffic Controllers Association

In FAA, an employee (who was also the union president) got into a verbal altercation with his supervisor over what the employee felt were insufficient staffing levels under their union contract.  In the course of that altercation, the employee told his boss:  “F*** you, I don't give a f***!”  (Imagine a certain four-letter word that rhymes with "duck.")  In response, the supervisor had the employee escorted off of the employer's premises.  A federal judge held that the employer's response violated the employee's rights under federal labor law.  The judge ruled that because the swearing occurred in the course of union activity,  it was protected speech:  “the use of profanity, standing alone, does not remove conduct or speech from the protection of [federal labor law]."   The Judge also noted that the outburst was brief, made in a normal tone of voice, and not overheard by other employees.

FAA teaches us an important lesson:  even relatively robust swearing by an employee during the course of otherwise protected activity may be protected.  The same logic behind the FAA decision could possibly apply to other types of protected employee speech:  union activity, harassment complaints, discrimination complaints, safety reports, etc. 

So when does profanity, even in the scope of protected activity, lose its protection?  There are no "bright line" rules, but courts look to several factors: 

  • the volume, severity and duration of the outburst
  • whether it is accompanies by threats or threatening gestures
  • whether there is a workplace culture that condones or encourages profanity
  • whether it is overheard by other employees
  • whether the profanity is likely to disrupt workplace operations
  • whether it rises to the level of verbal harassment that may violate the employer's policies
  • whether it was a spontaneous outburst made out of frustration, instead of a premeditated attempt to humiliate the supervisor. 

In any event, employers should proceed with a great deal of caution before disciplining an employee who uses profanity in the course of a protected activity.  If the swearing was not in the course of a protected activity, disciplining the employee for insubordination or unprofessional behavior is relatively risk-free. 

Starbucks Obtains Reversal of $105 Million "Tip Sharing" Case

Just over a year ago, we reported about a $105 million California verdict in favor of Starbucks baristas who were required to pool their tips with supervisors.  As you might expect, Starbucks appealed that decision.  Yesterday, a California Court reversed the decision.  Click here to read the decision in Chau v. Starbucks.

The 4th District Court of Appeal in San Diego ruled Tuesday that supervisors "essentially perform the same job as baristas," so they should get their fair share of the collective tips.  (We wonder what that says about the supervisors' exempt status?)  Attorneys for the baristas have indicated they will appeal to the California Supreme Court, and the World of Work will be watching, its $3.50 latte in hand.